사이버교육 활성화를 위한 CRM방법의 적용에 관한 연구

초록

Nowdays cyber education based on the internet is actively developed. But the management of the customers in the cyber education field is not enough. Then, in this paper, we provide the learner with the proposals of lectures to be extremely matched by analyzing the learning capacity and the greatest concern of him(her) using the methods of data mining, such as RFM, prediction, stickness, association rule, classification, and so on.