Technology Adoption in Tourism to Deal with Global Health Crisis: A Narrative Review

초록

Reviewing the research trends of technology adoption in tourism in reaction to the recent global health crisis provides insights into the evolution of the academic discourse of this topic and the role of technology adoption, especially in terms of attaining sustainability. This narrative review was conducted to explore the patterns of technology adoption in tourism in response to the health crisis. The findings reveal a growing scholarly focus on this topic, as well as geographical, methodological, and theoretical concentrations. Technology adoption was seen as the immediate reaction to the crisis and a tool to ensure sustainability by facilitating resilience and recovery after the pandemic. The review highlights the dual role of technology in emergency response and long-term sectoral resilience. However, ethical and structural challenges remain, necessitating better governance of tech integration in tourism.

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